Frequently asked questions

FAQs:

1. Do we offer discounts on bulk orders?
Yes, we do offer discounts on bulk orders. Please contact us for more information on bulk pricing.

2. Where do we leave personalization details?
Please provide your personalization details in the cart notes section during the checkout process.

3. How can I contact you?
You can reach us via email at LittleLantern786@gmail.com for any inquiries or assistance.

4. Do we offer refunds and exchanges?
We offer refunds and exchanges only if the item is damaged upon arrival. Please notify us within 14 days of receiving the item. The postage for return or exchange will be paid by the buyer.

5. What sizes are available for the boxes?
All available sizes are listed in the product section. Please refer to the product descriptions for specific dimensions.

6. Do we offer custom designs?
Yes, we offer custom designs. Please message us with your requirements, and we will be happy to assist you.

7. Do you directly print onto the box?
No, we do not directly print onto the boxes as they are made of metal. We do not laser print on them