Refunds and Exchange Policy

Refund and Exchange Policy

At Little Lantern, we take pride in creating custom Mithai boxes tailored to your unique celebrations. As each item is meticulously crafted to your specifications, we regret that we cannot accept refunds or exchanges on our custom products.

Damaged Items

In the unlikely event that your order arrives damaged, please contact us within 14 days of receiving your delivery. We are committed to ensuring your satisfaction and will work swiftly to address any concerns regarding the condition of your items.

To report a damaged item, please reach out to our customer service team at [littlelantern786@gmail.com] with your order number and photographs detailing the damage. Our dedicated team will assess the issue and provide a suitable resolution to ensure your complete satisfaction.

Customer Satisfaction

Your satisfaction is our top priority at Little Lantern. We strive to deliver exceptional products and experiences with every order. If you have any questions or concerns about your purchase, please don't hesitate to contact us. Our friendly customer service team is here to assist you and ensure that your Little Lantern experience exceeds your expectations.

Thank you for choosing Little Lantern for your special occasions. We appreciate your trust in us to make your celebrations memorable and sweet.

Warm regards,

Little Lantern